This page is maintained by Tails Trails Treks to answer common privacy questions about Tails Trails Treks. It describes our current practices and the platform capabilities we rely on. It is not a certification, legal opinion, or guarantee of any specific security outcome.

Who we are

Tails Trails Treks (“TTT”, “we”, “us”) is an Irish outdoor lifestyle guide focused on dog-friendly adventures across all 32 counties of Ireland. If you have questions about this policy or your data, contact us at hello@tailstrailstreks.com.

What information we collect

We collect only the information we need to run the site and communicate with you. This may include:

• Contact details — name and email address when you sign up to a newsletter, submit a contact form, or get in touch with us.
• Account information — if we enable user accounts in the future, login credentials and profile preferences.
• Usage data — pages visited, time on site, device type, browser, and approximate location derived from IP address.
• Technical data — IP address, browser type and version, operating system, and referral URLs.

How we use your information

We use the information we collect to:

• Provide and improve the Tails Trails Treks guide and website.
• Respond to your questions, feedback, or partnership requests.
• Send newsletters or updates you have signed up for.
• Understand how visitors use the site so we can make it better.
• Keep the site secure and prevent abuse.

Cookies and analytics

We use essential cookies so the site works correctly, and analytics cookies to understand how visitors move through the guide. Analytics data is collected in aggregated form and is not used to identify you personally. You can manage or disable non-essential cookies through your browser settings.

Legal basis for processing

Under GDPR, we process personal data on the basis of consent (for newsletters and optional cookies), contract (when you use features that require an account), or legitimate interests (for site security, analytics, and responding to enquiries). You can withdraw consent at any time by contacting us or using the unsubscribe link in any email.

Who we share data with

We do not sell your personal information. We share data only with trusted service providers who help us run the site, such as our hosting and email delivery providers. These providers act on our behalf and are contractually required to keep your data secure.

This site is hosted on Lovable Cloud infrastructure. Describing Lovable Cloud capabilities is for transparency only and is not a certification or guarantee of any specific security outcome.

International transfers

Some of our service providers may process data outside the European Economic Area. When this happens, we rely on appropriate safeguards such as Standard Contractual Clauses or providers certified under recognised frameworks to protect your information.

How long we keep your data

We keep your personal information for as long as necessary for the purposes described in this policy, or until you ask us to delete it. Typically, newsletter subscriber data is kept while you remain subscribed, and contact form data is kept for up to 24 months after our last interaction so we can respond to follow-up questions.

Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Restrict or object to certain processing.
• Receive a copy of your data in a portable format.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, email us at hello@tailstrailstreks.com. We will respond within one month, or longer if permitted by law.

Security

We take reasonable administrative, technical, and physical measures to protect your information from loss, misuse, or unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s privacy

Tails Trails Treks is not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review it periodically.

Contact us

For privacy questions, data requests, or security concerns, email hello@tailstrailstreks.com.